The contract of a public offer




1.1. This Agreement is a public agreement, according to which Infoexpert LLC (hereinafter referred to as the Contractor) undertakes to provide services for printing photobooks, photographs, calendars, business cards and other services (hereinafter referred to as services) via the Internet in relation to an indefinite circle of persons (Users) who have applied for the specified services.
1.2. The publication (placement) of this agreement on the website is a public offer (offer) of the Contractor addressed to an indefinite circle of persons to conclude this agreement.
1.3. The conclusion of this agreement is made by joining the User to this agreement, i.e. by accepting (accepting) the terms of this agreement by the User and with the information posted on the Site as a whole, without any conditions, exceptions and reservations.
1.4. The fact of acceptance (acceptance) by the User of the terms of this agreement is the User clicking the "Confirm" button on the resources .
1.5. Definitions:
Contractor – Limited Liability Company "Infoexpert", UNP 191386320, location: Minsk, Independence Square, underpass No. 8, room No. 10, Minsk, 220030, tel.: +375-17-3290-290 
User – a person registered on the Website www.karandash .by for receiving services.
Resources – software and design templates included therein, graphic and text materials, as well as other graphic and text materials posted on the website .
1.6. The place of execution of the contract is the Republic of Belarus.


2.1. Provision of services for printing photobooks, photographs, calendars, business cards and performing other services according to individual requests posted via the website .
2.2. In order to fulfill its obligations under this agreement, the Contractor has the right to involve third parties, as well as use the services and works of third parties.


3.1. Providing information for registration on resources (hereinafter – registration) to create a user profile in the way proposed by the Contractor, the User thereby confirms the conclusion of a contract for the use of resources www.karandash .by for creating layouts and printing on an individual request with the Contractor on the terms defined by this agreement
3.2. At the same time, placing an application for services using resources www.karandash .by, is the right, but not the obligation of the User.
3.3. The User undertakes to provide the Contractor with complete and reliable information necessary for registration, conclusion and execution of the contract, as well as to make timely changes to the user profile in case such information changes after registration.
3.4. By providing information for registration, the User confirms that he has full legal capacity to conclude the contract.
3.5. The Contractor guarantees the confidentiality of the information received from the User and its use solely for the purpose of proper performance of the contract in accordance with the Policy regarding the processing of personal data.
3.6. When registering, the User specifies the user name and password, which he undertakes not to transfer for use to third parties.
3.7. In case of providing incomplete or unreliable information during registration, the Contractor has the right to refuse the User registration on the site www.karandash .by or terminate it in the future.
3.8. The Contractor reserves the right to refuse registration if the user name and/or password may mislead third parties, violate the intellectual property rights of third parties, harm the business reputation, honor and dignity of third parties, are obscene or offensive.


4.1. The Contractor guarantees to provide the User with complete and reliable information about the services offered, as well as permanent storage of materials provided by the User for at least two years. The contractor guarantees the storage of completed orders for 1 month.
4.2. Copyrights to resources www.karandash .by belong to the Performer.
4.3. The User undertakes not to copy, modify or use the resources www.karandash .by, for purposes other than those specified in this agreement.
4.4. When using resources The User undertakes to comply with the current legislation of the Republic of Belarus, including:
- not to violate copyright, personal non-property, property and other rights, not to discredit the dignity and business reputation of the Performer and third parties, including not to use photos of other people without their explicit or implied consent;
- not to use, create or in any way distribute any materials of pornographic, extremist, Nazi, anti-state orientation, as well as materials promoting violence and cruelty, as well as any other materials, the production and (or) distribution of which is not allowed in accordance with the legislation.
- not to use images, surnames, contact details of third parties without their consent, not to use them to mislead the Performer or third parties;
- comments and other User entries should not conflict with the requirements of the legislation of the Republic of Belarus and generally accepted norms of morality and morality.
4.5. The printing of a document in which there are obvious signs of a change in the original (for example, the presence of images of seals, stamps, signatures inserted from other files) may be refused.
4.6. When printing official documents in color, stamps, signatures, serial numbers are stamped "PRINTED FROM DIGITAL MEDIA".
4.7. Invalid (cancelled) state symbols are not printed. There is no printing of campaign materials (printed materials containing signs of pre-election campaigning, campaigning on referendums), materials that can be used in the course of socio-political actions and campaigns. There is no printing of banknotes, securities, payment, travel and other similar documents.
4.8. In the resources specified on www.karandash .in layout sizes, the first digit corresponds to the horizontal size (width).
4.9. When printing images of banknotes and coins as souvenirs, the size of the banknote must be noticeably different from the original: with one–sided reproduction, the copy must be less than 75% or more than 125% of the size of the original banknote, with two-sided -less than 50% or more than 200% of the original. In the case of reproduction of individual fragments of images of banknotes, such fragments should not be depicted on a background resembling a genuine banknote. The size of the fragments should be less than 1/3 of the size of a genuine banknote. The fragments should be selected in such a way that it is impossible to make (glue) a complete image of the banknote from them. When reproducing banknotes in electronic form, if the digital image of the banknote is publicly available, it should not exceed 72 dots per inch. At the same time, the inscription "PATTERN", "SAMPLE" or "SPECIFEN" should be applied diagonally to the image. The inscription should be of contrasting color, and its length should be at least 75% of the length of the image, the height of the letters should be at least 15% of the width.
4.10. Printing and copying of letterheads is carried out upon presentation of an official letter of request from the Customer indicating the number of copies required. It is also necessary to attach a sample layout of the letterhead. When printing products with state symbols in color, the Customer must confirm the validity of its use – present a certificate of a civil servant or a letter from the organization indicating his passport data and passport. When printing official and other documents, printing and advertising products, additional confirmation of the Customer's authority may be required. When printing printing and advertising products containing a link to a legal entity or individual entrepreneur, the Contractor has the right to request documents confirming the registration of such a legal entity or individual entrepreneur (certificate of state registration, legalized extract from the commercial register of the country of establishment).
4.11. For layouts in which the state symbols of the Republic of Belarus are used, the Contractor requires the User to present a civil servant's certificate or documents confirming the right to use the state symbols for state organizations.
4.12. In case of violation of the obligations stipulated by the contract, the Contractor has the right to refuse to accept the application for execution, and also has the right to terminate and prevent the re-registration of the User. If necessary, the Contractor has the right to make demands to bring the User to civil, administrative or criminal liability in accordance with the legislation of the Republic of Belarus.
4.13. When quoting materials www.karandash .by, including copyrighted works, link to www.karandash .by is required.
4.14. Use of site materials www.karandash .by without the consent of the copyright holders is not allowed (Articles 139, 983 of the Civil Code of the Republic of Belarus). For the lawful use of the site materials, it is necessary to conclude license agreements (obtaining licenses) from the Copyright Holders.
4.15. The rules for preparing layouts for printing, the Standards for custom-made frames are an integral part of this agreement.


5.1. After creating the layout using resources www.karandash .by clicking the "Order" button, the User goes to the application pages. The user determines the number of services and selects additional available options. The application page displays information about the price and cost of the service.
5.2. Next, the User selects the required method for obtaining the results of the completed application.
5.3. If delivery is required, the User specifies the delivery address or checks the delivery address specified by him earlier.
5.4. Next, the User checks the final information in the application, if necessary, enters information to provide a discount, determines the payment method. In the "Total" line, the total amount for the services provided under this agreement is displayed. By clicking the "Confirm" button, this cost is considered to be agreed by the User and is subject to payment in accordance with the method chosen by the User.
5.5. After clicking the "Confirm" button, information about the acceptance of the application is displayed on the user's screen. The user needs to click the "OK" button, after which the application number and other auxiliary information will be displayed on the screen, as well as a letter about the successful submission of the application will be sent to the email address specified during registration.
5.6. The Contractor confirms the completion of the work on the application by sending a letter to the User's email address specified during registration.
5.7. When editing the template, the User receives warning messages about a possible discrepancy between the resolution of the photo and the selected format. In case of confirmation of the use of the selected photos contrary to such warnings, the User is fully responsible for the compliance of the resolution of the photos with the selected format. The user also independently checks the correctness of the placement of photos and the absence of grammatical and spelling errors in the text included in the template. The Contractor is not obliged to check the edited and filled template for compliance with the quality (resolution) of photos and the format / method of photo printing chosen by the User, for the correct placement of photos and text errors, and is not responsible for the shortcomings caused by such a discrepancy.
5.8. The Contractor has the right to refuse to accept the application for execution and (or) the provision of the service, if the provision of such a service in accordance with the parameters specified by the User for technical or technological reasons is not possible.
5.9. Payment for the application is made by the User in the terms, procedure and methods specified when making the application. The application execution time starts from the moment the User pays for the application.
5.10. In the absence of payment, the application received from the User and not paid on time is not accepted for execution and is considered canceled.
5.11. The Contractor has the right not to accept the application for execution if the User has not paid for the previous completed applications.
5.12. The Contractor has the right to demand an advance payment for the performance of services. In case of refusal to make an advance payment, the application for execution is not accepted and is considered canceled.
5.13. The Contractor is obliged to transfer to the User the result of the provision of services according to the template selected and edited by the User, in accordance with the information provided to the User at the conclusion of the contract.
5.14. Delivery is carried out on time, in the manner and by the methods specified on the resources .
5.15. The User is obliged to inspect the result of the provision of services at the time of delivery (at the time of receipt of the postal item). In the absence of reasonable claims from the User within one day from the date of receipt of the result of the application, it is considered that the Contractor has fulfilled its obligations under this agreement properly.
5.16. Deadlines given on the resources www.karandash .by, are indicated for applications whose cost does not exceed 200 rubles. Deadlines for the execution of applications, the cost of which is more than 200 rubles, are determined by the Contractor.
5.17. The Contractor reserves the right to change the indicated on the resources www.karandash .by deadlines for the execution of the application for technical reasons, for example, if the technological features of the equipment used do not allow this application to be executed within the specified time. The volume of the application may also affect the timing of its execution. 


6.1. User Rights:
6.1.1. To get a high-quality result of the provision of services within the time specified on the resources .
6.2. Rights of the Contractor:
6.2.1. Unilaterally change the terms of the public offer without prior agreement with the User.
6.2.2. If errors are detected in the original layout provided by the User, as well as other circumstances beyond the Contractor's control that may affect the quality of the service, the Contractor has the right to warn the User and suspend work under this agreement until these issues are resolved.
6.2.3. If the User refuses the application, the Contractor has the right to withhold from the User the actual cost of the work performed at the time of the refusal, taking into account the cost of the materials used in their execution in accordance with the current prices of the Contractor.
6.2.4. Make technological changes without prior agreement with the User.
6.2.5. To use materials other than those selected in the application, while having similar or better performance characteristics, for the performance of the work, at the same cost of the application.
6.3. Obligations of the User:
6.3.1. Prepare an electronic original layout and transfer it to the Contractor through resources .
6.3.2. Provide the Contractor with all the necessary data to perform the services.
6.3.3. Make payment for services according to the cost approved by the Contractor in the terms, procedure and methods specified when making the application.
6.3.4. To settle possible property claims for authorship and related rights regarding the content of the original layout.
6.3.5. Not to take actions that may be considered as violating the legislation of the Republic of Belarus or the norms of international law, including in the field of intellectual property, copyright and (or) related rights, as well as any actions that lead or may lead to disruption of the normal operation of resources .
6.3.6. The User accepts the provision that the resources www.karandash .by may be accompanied by advertising. The User agrees that the Contractor does not bear any responsibility and does not have any obligations in connection with such advertising.
6.4. Obligations of the Contractor:
6.4.1. The Contractor undertakes to ensure high-quality performance of work within the time limits specified on the resources .
6.4.2. The Contractor undertakes to transfer the result of the provision of services to the User after the completion of the application.


7.1. The User is fully responsible for all actions performed under the registered user name, including violations of the rights and legitimate interests of third parties, intellectual property rights, other violations of the law, violations in connection with the content of the original layout and the use of materials other than resources in their creation .
7.2. The User is fully responsible for the accuracy of the contact data provided, as well as for the content provided to the Contractor.
7.3. The User is unconditionally and fully responsible for the mistakes made by him during the production of the original layout.
7.4. The User is fully responsible for compliance with the rules for making electronic payments and using bank cards, including for providing false information, unauthorized use of payment instruments of third parties, and also, if necessary, bears the costs of paying for the services of banks and other organizations through which electronic payments are made.
7.5. In case of refusal of the User from the application accepted for execution, as well as in case of refusal to pay for services under the contract, the User pays the Contractor a fine in the amount of the cost of the application (clause 6.2.3) and a penalty in the amount of 1 (one) percent of the delayed payment amount for each day of delay.
7.6. The User is warned that the Contractor is not responsible for visiting and using external resources, links to which may be contained on the site.
7.7. The Contractor is responsible for improper performance of its obligations in accordance with the current legislation of the Republic of Belarus, including in accordance with the Law "On Consumer Rights".
7.8. The Contractor is fully responsible for the mistakes made by him in the provision of services, if the User correctly fulfills all the requirements for preparing the original layout and the conditions for placing the application.
7.9. The Contractor is not responsible for the content of the ordered service.
7.10. The Contractor is not responsible for the quality and suitability of the result of the provision of services in case of violation by the User of the requirements for the preparation of the original layout and the conditions for placing the application.
7.11. The Contractor is not responsible for the suspension or violation of the terms of the provision of services due to the restriction of access to resources www.karandash .by and (or) a malfunction of the site www.karandash .by caused by technical reasons, due to improper operation of electronic payment systems, mail or courier service, or for other reasons beyond its control.


8.1. The Parties are released from liability for partial or complete non-fulfillment of their obligations under this agreement, if this was the result of force majeure circumstances that arose after the conclusion of this agreement as a result of extraordinary events that the Parties could neither foresee nor prevent by reasonable measures.
8.2. Force majeure circumstances include events that a Party cannot influence and for the occurrence of which it is not responsible, such as: war, uprising, strike, earthquake, flood, fire, severe weather conditions or other natural disasters, government regulations, orders (decrees) of state bodies and officials laws and other regulatory acts of competent authorities adopted after the acceptance of this agreement and making it impossible to fulfill the obligations established by this agreement, as well as actions of state or local public authorities and management or their representatives that prevent the fulfillment of the terms of this Agreement, and other unforeseen circumstances, including malfunctions in the city power grid, technical problems on transit nodes of the Internet and other violations of the functioning of data transmission and storage networks that are outside the sphere of influence of the Parties, but not limited to the above.
8.3. Upon the occurrence of force majeure circumstances preventing the fulfillment of obligations under this Agreement, the deadline for the Parties to fulfill such obligations is postponed in proportion to the duration of such circumstances, as well as the time required to eliminate their consequences, but not more than sixty calendar days.
8.4. If force majeure circumstances continue to be in effect for more than the period specified in clause 8.3 of this Agreement, or when, upon their occurrence, it becomes obvious to both Parties that the circumstances will be in effect for more than this period, the Parties undertake to discuss the possibilities of alternative ways of executing this Agreement or terminating it without compensation for damages.


9.1. The Contractor has the right to make changes to this agreement at any time without prior notice to Users both to bring this agreement into compliance with the current legislation and for other reasons. The User undertakes to regularly check this agreement for updates and (or) changes.
9.2. In case of violation by the User of this Agreement and (or) the legislation of the Republic of Belarus, the Contractor has the right to terminate its registration and thus terminate the contract for the use of resources www.karandash .by for the provision of services on an individual request.
9.3. The User has the right to terminate the agreement at any time without prior notice to the other party by canceling registration on the resources . Termination of the contract does not exempt from full payment of the application placed before the termination of the contract. Cancellation of the application by the User is possible until the moment of acceptance of the application for work, which occurs after sending the corresponding notification to the User's e-mail.
9.4. The Contractor has the right to suspend the provision of services at any time (including the acceptance of the application).


10.1. This agreement is drawn up for the best understanding and fulfillment of their rights and obligations by the parties of legal relations arising when placing an application through the website www.karandash .by, in accordance with the Civil Code of the Republic of Belarus, the Law "On Consumer Rights", the Law "On Trade", the Law "On Copyright and Related Rights", the Rules of Consumer Services, the Rules of retail trade on samples.
10.2. All disputes concerning or in connection with this agreement shall be resolved by mutual agreement of the parties through negotiations.
10.3. Nothing in the agreement can be understood as the establishment of agency relations, partnership relations, joint activity relations, personal employment relations, or any other relations not expressly provided for in the agreement between the User and the Contractor.
10.4. In cases not provided for by this agreement, the parties are guided by the current civil legislation of the Republic of Belarus.
10.5. The book of comments and suggestions, the original certificate of registration of the Contractor are located at the location of the Contractor.
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